| Constructor and Description |
|---|
LiveChatAgentConfig()
Constructor
|
getFullName, setFullNamepublic AgentConfigAssignments getAssignments()
public void setAssignments(AgentConfigAssignments assignments)
public String getAutoGreeting()
public void setAutoGreeting(String autoGreeting)
public int getCapacity()
public void setCapacity(int capacity)
public int getCriticalWaitTime()
public void setCriticalWaitTime(int criticalWaitTime)
public String getCustomAgentName()
public void setCustomAgentName(String customAgentName)
public boolean getEnableAgentFileTransfer()
public boolean isEnableAgentFileTransfer()
public void setEnableAgentFileTransfer(boolean enableAgentFileTransfer)
public boolean getEnableAgentSneakPeek()
public boolean isEnableAgentSneakPeek()
public void setEnableAgentSneakPeek(boolean enableAgentSneakPeek)
public boolean getEnableAutoAwayOnDecline()
public boolean isEnableAutoAwayOnDecline()
public void setEnableAutoAwayOnDecline(boolean enableAutoAwayOnDecline)
public boolean getEnableChatMonitoring()
public boolean isEnableChatMonitoring()
public void setEnableChatMonitoring(boolean enableChatMonitoring)
public boolean getEnableChatTransfer()
public boolean isEnableChatTransfer()
public void setEnableChatTransfer(boolean enableChatTransfer)
public boolean getEnableLogoutSound()
public boolean isEnableLogoutSound()
public void setEnableLogoutSound(boolean enableLogoutSound)
public boolean getEnableNotifications()
public boolean isEnableNotifications()
public void setEnableNotifications(boolean enableNotifications)
public boolean getEnableRequestSound()
public boolean isEnableRequestSound()
public void setEnableRequestSound(boolean enableRequestSound)
public boolean getEnableSneakPeek()
public boolean isEnableSneakPeek()
public void setEnableSneakPeek(boolean enableSneakPeek)
public boolean getEnableWhisperMessage()
public boolean isEnableWhisperMessage()
public void setEnableWhisperMessage(boolean enableWhisperMessage)
public String getLabel()
public void setLabel(String label)
public SupervisorAgentStatusFilter getSupervisorDefaultAgentStatusFilter()
public void setSupervisorDefaultAgentStatusFilter(SupervisorAgentStatusFilter supervisorDefaultAgentStatusFilter)
public String getSupervisorDefaultButtonFilter()
public void setSupervisorDefaultButtonFilter(String supervisorDefaultButtonFilter)
public String getSupervisorDefaultSkillFilter()
public void setSupervisorDefaultSkillFilter(String supervisorDefaultSkillFilter)
public SupervisorAgentConfigSkills getSupervisorSkills()
public void setSupervisorSkills(SupervisorAgentConfigSkills supervisorSkills)
public AgentConfigButtons getTransferableButtons()
public void setTransferableButtons(AgentConfigButtons transferableButtons)
public AgentConfigSkills getTransferableSkills()
public void setTransferableSkills(AgentConfigSkills transferableSkills)
public void write(QName __element, XmlOutputStream __out, TypeMapper __typeMapper) throws IOException
write in interface XMLizablewrite in class MetadataIOExceptionprotected void writeFields(XmlOutputStream __out, TypeMapper __typeMapper) throws IOException
writeFields in class MetadataIOExceptionpublic void load(XmlInputStream __in, TypeMapper __typeMapper) throws IOException, ConnectionException
load in interface XMLizableload in class MetadataIOExceptionConnectionExceptionprotected void loadFields(XmlInputStream __in, TypeMapper __typeMapper) throws IOException, ConnectionException
loadFields in class MetadataIOExceptionConnectionExceptionCopyright © 2015. All Rights Reserved.