Class UpdateQuickResponseRequest

    • Method Detail

      • hasChannels

        public final boolean hasChannels()
        For responses, this returns true if the service returned a value for the Channels property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
      • channels

        public final List<String> channels()

        The Amazon Connect contact channels this quick response applies to. The supported contact channel types include Chat.

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasChannels() method.

        Returns:
        The Amazon Connect contact channels this quick response applies to. The supported contact channel types include Chat.
      • content

        public final QuickResponseDataProvider content()

        The updated content of the quick response.

        Returns:
        The updated content of the quick response.
      • contentType

        public final String contentType()

        The media type of the quick response content.

        • Use application/x.quickresponse;format=plain for quick response written in plain text.

        • Use application/x.quickresponse;format=markdown for quick response written in richtext.

        Returns:
        The media type of the quick response content.

        • Use application/x.quickresponse;format=plain for quick response written in plain text.

        • Use application/x.quickresponse;format=markdown for quick response written in richtext.

      • description

        public final String description()

        The updated description of the quick response.

        Returns:
        The updated description of the quick response.
      • groupingConfiguration

        public final GroupingConfiguration groupingConfiguration()

        The updated grouping configuration of the quick response.

        Returns:
        The updated grouping configuration of the quick response.
      • isActive

        public final Boolean isActive()

        Whether the quick response is active.

        Returns:
        Whether the quick response is active.
      • knowledgeBaseId

        public final String knowledgeBaseId()

        The identifier of the knowledge base. Can be either the ID or the ARN. URLs cannot contain the ARN.

        Returns:
        The identifier of the knowledge base. Can be either the ID or the ARN. URLs cannot contain the ARN.
      • language

        public final String language()

        The language code value for the language in which the quick response is written. The supported language codes include de_DE, en_US, es_ES, fr_FR, id_ID, it_IT, ja_JP, ko_KR, pt_BR, zh_CN, zh_TW

        Returns:
        The language code value for the language in which the quick response is written. The supported language codes include de_DE, en_US, es_ES, fr_FR, id_ID, it_IT, ja_JP, ko_KR, pt_BR, zh_CN, zh_TW
      • name

        public final String name()

        The name of the quick response.

        Returns:
        The name of the quick response.
      • quickResponseId

        public final String quickResponseId()

        The identifier of the quick response.

        Returns:
        The identifier of the quick response.
      • removeDescription

        public final Boolean removeDescription()

        Whether to remove the description from the quick response.

        Returns:
        Whether to remove the description from the quick response.
      • removeGroupingConfiguration

        public final Boolean removeGroupingConfiguration()

        Whether to remove the grouping configuration of the quick response.

        Returns:
        Whether to remove the grouping configuration of the quick response.
      • removeShortcutKey

        public final Boolean removeShortcutKey()

        Whether to remove the shortcut key of the quick response.

        Returns:
        Whether to remove the shortcut key of the quick response.
      • shortcutKey

        public final String shortcutKey()

        The shortcut key of the quick response. The value should be unique across the knowledge base.

        Returns:
        The shortcut key of the quick response. The value should be unique across the knowledge base.
      • toString

        public final String toString()
        Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value.
        Overrides:
        toString in class Object